Meridian Community Services

NDIS support in Perth, Western Australia

The same people, week after week

Meridian is NDIS support in Perth for young people whose support has broken down before. Workers matched to the person, briefed before they start, and still there when it gets hard.

A Meridian support worker and participant kayaking together on a bright Perth waterway

Why we exist

Steady support changes what’s possible for someone

Families often come to Meridian after trust has been let down. Workers who changed every week. Progress that reset to zero each time a new face arrived.

We built Meridian around the opposite: consistency first. The same people, prepared and briefed before they arrive, staying through the hard stretches. When support is steady, someone settles. When they settle, real progress has somewhere to grow.

“I work the first shifts with every new person myself, before any support worker steps in. That’s how I know the match is right.”

Kevin, Founder

The Meridian difference

A consistency-first model

Four things we do differently, and they all point the same way: fewer surprises, more trust, steadier progress.

The same people

Consistent workers who know the person and are known by them. No rotating strangers.

Matched, not assigned

Each role is written for a specific person. We hire for the match, not to fill a gap.

Prepared before day one

Workers are briefed on routines and what good support looks like before they arrive.

We stay when it's hard

When behaviour escalates, we lean in and work the problem alongside the family.

The difference it makes

What steady support looks like over time

Real outcomes from our work in Perth, described without naming the people involved.

Weekly to near zero

Crisis callouts, over nine months of steady support

0 to 5 of 7

Days a week medication was taken, consistently

6 months

From frozen at an escalator to riding it independently

A participant riding an adaptive tricycle through a Perth park

Life at Meridian

Real days, real progress

Out on the water, in the park, around town. Everyday life, supported by people who stick around.

A support worker and participant kayaking together on the water
A participant riding an adaptive tricycle through a Perth park
A participant out shopping in the community
A participant enjoying an ice cream on a day out
A support worker and participant looking out over the water
A support worker helping a participant navigate public transport

Who we support

However you found us, start here

Families

You want the same trusted people, clear communication, and someone who stays through the hard days.

For families

Participants

You want workers who get to know you, move at your pace, and help you build real independence.

For participants

Support Coordinators

You want a provider who stays engaged with complex cases and doesn't add to your workload.

For referrers
“We had gone through provider after provider, and every time it felt like starting over. New workers, new explanations, new problems. With Meridian the difference was consistency. My son finally had people who stayed.”
A parent, Perth

Let’s talk about the right support

Tell us a little about the person and what they need. We’ll take it from there.